Privacy Policy

01. Introduction

US Patriot Steel (“US Patriot Steel,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, request a quote, submit a form, call us, email us, communicate by text message, or otherwise interact with our services.

By using our website or submitting information to us, you agree to the collection and use of information as described in this Privacy Policy.

This Privacy Policy applies to information collected through our website, landing pages, quote forms, phone calls, email communications, SMS/text messages, advertising campaigns, analytics tools, and related online services.

02. Information We Collect

We may collect information that you voluntarily provide, information collected automatically through website technology, and information received from advertising, analytics, or communication platforms.

Information You Provide Directly

When you request a quote, complete a form, call us, email us, or communicate with our team, we may collect:

• Name
• Email address
• Phone number
• State
• ZIP code
• Building size or custom dimensions
• Building type
• Estimated erection or project timeline
• Project details or message content
• Communication preferences
• SMS consent status
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect technical and usage information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• Landing page URL
• Date and time of visit
• Click activity
• Form interaction data
• General location information based on IP address
• Unique device identifiers or similar diagnostic data

Advertising and Campaign Tracking Information

If you arrive at our website through an advertisement, search result, email, social media link, or other marketing channel, we may collect tracking information, including:

• UTM source
• UTM medium
• UTM campaign
• UTM term
• UTM content
• UTM network
• Google Click ID (gclid)
• Microsoft Click ID (msclkid)
• Other referral, campaign, or click identifiers

This information helps us understand how customers find our website and helps us measure marketing performance.

03. How We Use Your Information

We may use collected information for the following purposes:

• To respond to quote requests
• To contact you about your steel building project
• To provide pricing guidance and project-related information
• To communicate by phone, email, SMS/text message, or other permitted methods
• To schedule consultations or follow-up calls
• To understand your requested building type, size, location, timeline, and project needs
• To improve our website, quote forms, and customer experience
• To route inquiries to the appropriate team member or service provider
• To measure and improve advertising and website performance
• To maintain internal business records
• To prevent fraud, abuse, spam, or misuse of our website
• To comply with legal obligations
• To enforce our Terms & Conditions

We do not use your personal information for purposes that are materially different from those described in this Privacy Policy without providing additional notice where required by law.

04. Quote Requests and Steel Building Project Information

When you submit a quote request, we use the information you provide to evaluate your project needs and follow up with you. This may include reviewing your requested building size, building type, state, ZIP code, estimated erection date, and contact information.

Submitting a quote request does not create a binding purchase agreement, installation agreement, engineering agreement, financing agreement, or construction contract. Any pricing, availability, timeline, design, warranty, delivery, installation, or project information must be reviewed and confirmed through final written documentation.

05. SMS Marketing and Text Message Consent

If you provide your phone number and check the SMS consent box on our website, you consent to receive SMS text messages from US Patriot Steel regarding your inquiry, estimate request, services, appointment updates, and related follow-up communications.

Message and data rates may apply. Message frequency may vary. Consent is not a condition of purchase.

You may opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance.

By opting in to receive SMS messages, you understand and agree that:

• SMS messages may be sent using automated technology where permitted by law.
• Your consent applies to communications related to your inquiry, quote request, project follow-up, appointment updates, and related services.
• Your mobile carrier may charge message and data rates.
• Message frequency may vary.
• You can withdraw consent at any time by replying STOP.
• After opting out, you may still receive non-marketing or transactional communications where permitted by law.
• SMS delivery may depend on carrier networks and is not guaranteed.

We do not sell, rent, or share SMS opt-in consent information with third parties for their own unrelated marketing purposes.

06. Email and Phone Communications

By submitting your contact information, you authorize US Patriot Steel to contact you regarding your inquiry, quote request, project details, and related services. We may contact you by phone, email, SMS/text message, or other permitted communication methods.

You may request that we stop contacting you by using the unsubscribe option in an email, replying STOP to SMS messages, or contacting us directly.

07. Cookies and Similar Tracking Technologies

We may use cookies, pixels, tags, scripts, beacons, and similar technologies to operate our website, improve user experience, analyze traffic, and measure advertising performance.

Cookies and tracking technologies may help us:

• Operate and secure the website
• Remember website preferences
• Understand website usage
• Track form interactions
• Measure advertising campaign performance
• Improve website functionality
• Support remarketing or retargeting campaigns where permitted
• Analyze which pages and campaigns generate quote requests

You can control cookies through your browser settings. If you disable cookies, some website features may not function properly.

08. Analytics, Advertising, and Third-Party Tools

We may use third-party analytics, advertising, call tracking, CRM, form processing, hosting, and communication services to help operate our business and measure marketing effectiveness.

These services may include, but are not limited to:

• Google Analytics
• Google Ads
• Microsoft Ads
• Meta advertising tools
• Call tracking platforms
• CRM or lead management systems
• Email delivery providers
• SMS messaging providers
• Website hosting and security providers
• Form submission and lead routing tools
• Review widgets or third-party embedded tools

These third parties may collect or process information according to their own privacy policies and terms.

09. How We Share Information

We may share information with trusted third parties when necessary to operate our business, respond to inquiries, provide services, measure advertising, or comply with legal requirements.

We may share information with:

• Authorized employees and representatives
• Sales or project consultation teams
• Website hosting and technical providers
• CRM and lead management providers
• Email, phone, and SMS communication platforms
• Advertising and analytics providers
• Call tracking providers
• Review widget or embedded service providers
• Contractors, vendors, or service providers involved in responding to your inquiry
• Professional advisors, such as attorneys or accountants
• Government authorities, regulators, or law enforcement when required by law

We do not sell your personal information in exchange for money.

10. Service Providers

We may use third-party service providers to perform business functions on our behalf. These providers may process information only as needed to provide services to us, including website hosting, lead routing, form handling, analytics, advertising measurement, email delivery, SMS messaging, call tracking, security, and customer relationship management.

We take reasonable steps to work with providers that are expected to handle information responsibly.

11. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, complying with legal obligations, resolving disputes, enforcing agreements, and improving business operations.

Retention periods may vary depending on the type of information, business need, and applicable legal requirements.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, database, or electronic storage system is completely secure. We cannot guarantee absolute security of information transmitted to or through our website.

13. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Opt out of certain marketing communications
• Withdraw SMS consent by replying STOP
• Request information about our privacy practices
• Limit certain uses or sharing where required by applicable law

To make a privacy request, contact us using the information below.

14. California Privacy Notice

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where applicable.

These rights may include:

• The right to know what categories of personal information we collect
• The right to know the purposes for which we use personal information
• The right to know the categories of third parties with whom information may be shared
• The right to request deletion of certain personal information
• The right to request correction of inaccurate personal information
• The right to opt out of certain sharing or targeted advertising activities where applicable
• The right not to be discriminated against for exercising privacy rights

We do not sell personal information for money. We may use advertising and analytics technologies that could be considered “sharing” under certain privacy laws. You may contact us to submit a privacy request.

15. Children’s Privacy

Our website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

16. Third-Party Links and Embedded Services

Our website may contain links to third-party websites or embedded tools, including review widgets, advertising tags, analytics tools, maps, videos, or other third-party services.

We are not responsible for the privacy practices, content, security, or terms of third-party websites or services. We encourage you to review the privacy policies of any third-party sites or services you use.

17. Do Not Track Signals

Some browsers may send “Do Not Track” signals. Because there is not yet a uniform industry standard for responding to these signals, our website may not respond to them in all cases.

You can manage cookies and tracking technologies through your browser settings and available platform-level privacy tools.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update it, we will revise the “Last Updated” date at the top of the page.

Your continued use of the website after any changes means you accept the updated Privacy Policy.

19. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us: